Company Update Covid-19
Dear Kelowna BMW/ MINI Kelowna client,
I hope you and your family are doing okay during these unprecedented times. I am writing to you today to let you know that in light of the current Coronavirus (COVID-19) global pandemic, the health and safety of our customers and staff is a top priority for the entire team at Kelowna BMW/MINI Kelowna. We have been and will continue to adapt and take the recommended steps to make things as safe as possible for everyone.
To help reduce the spread of germs we have implemented some new processes in our operations:
- Sanitizing all vehicles when they come into the service department and after the work is completed
- The cleaning of all common area surfaces more frequently
- All technicians are required to wear gloves while working on vehicles
- If any staff travel they would be required to self-isolate for 14 days before returning to work
Most of us will want to continue to live our life as normal, which may include purchasing a vehicle or getting your vehicle serviced. If at any time you would like to proceed with any of these services, Kelowna BMW/MINI Kelowna will do whatever we can to make this as easy as possible to facilitate any purchases or repairs needed. Please reach out and we will be there to accommodate.
We will continue to monitor this situation closely and we will send out updates as they come. Thank you!
Best Regards,
Gord Hayes
General Manager, Kelowna BMW/MINI Kelowna