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The staff helped us out when we were in a bind....very much appreciated! Ps--loved the chairs in the lounge! ☺
a week ago
Staff was competent, friendly and completed the service in a timely manner. Refreshments were kindly offered and my car was returned nicely cleaned.
2 weeks ago
We recently purchase our X3 with the help from Moira O'Brien. She was fantastic and made my wife and I feel supported throughout the process. Super accommodating and friendly, got us everything we wanted. We highly recommend Kelowna BMW and Moira!
a month ago
Great experience at Kelowna BMW. Morgan Ellis was professional and so knowledgeable. He helped us find not one but two new cars to fit our needs! Loving our new cars.
a month ago
Thank you so much for the excellent client care that you provided to me last week. I really appreciate not having to jump over a bunch hurdles to gain satisfaction regarding my back tires. My new set were mounted on Saturday, thanks to you and your good working relationship with Ken & OK Tire. Now, I can drive to Boise to visit my family with confidence and peace of mind. Gerry and his team have treated me well during the last six months after my winter tires/rims purchase for my X3 in Dec. Josh made sure they were on before I took delivery right before the Xmas holiday drive to Victoria to pick up my children and dog. I am a strong believer in quality customer service, especially service after the sale. I keep returning to the establishments that make that commitment to their clients. This is my first luxury vehicle and I’d like to mention that Evan and Mike have been exceptional during my many visits to Kelowna BMW. Mike is the best shuttle driver I’ve experienced at any dealership, ever. He’s friendly, personable and very efficient. Evan has been kind and patient while answering my questions and demonstrating the myriad of features in my X3 m40i. He always greets me when I’m in the dealership for whatever reason and he didn’t even sell me my car. Again, I thank you and the Kelowna BMW team for the amazing service. Have a fantastic week!
2 months ago
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